Professional+Curriculum+Vita

832 Eagles Nest Drive, Hewitt, TX 76643 (W) 254.297.2911; (F) 254.297.1196; ginnie.harwood@gmail.com
 * Ginnie Harwood **

**Academic Background **

M. Ed. Educational Technology Leadership, Lamar University, Beaumont, TX 77710, Expected graduation: December 2012

B.A. Major: Sociology, Minor: General Education, University of Texas at Austin, Austin, TX 78712, 2000

**Employment History **


 * Project Manager, E-Rate Consulting Services **
 * Education Service Center Region 12 **
 * Waco, TX, 2009 - present **

¨ Develop and deliver E-Rate Consulting services to statewide E-Rate applicants including public/private schools, charter schools, and consortia ¨ Provide strong leadership to department team to help manage workload, support staff on client needs and issues, problem solving, and application review ¨ Develop and provide extensive training to team on advanced E-Rate processes, program compliance, and Federal Communications Commission rules and orders ¨ Create and develop online management database for internal and client use to manage all E-Rate applications and documents for efficiency and effectiveness ¨ Create and develop a document storage system to provide client portal for uploading, sharing, and storing E-Rate documents to maintain audit readiness ¨ Develop and manage marketing campaigns for client growth and visibility ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">In 2010-2011, requested $20.3 million in E-Rate funding for fifty-two clients ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Organize, plan, and prepare E-Rate Consulting budget for department ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Creation and development of department processes and flowcharts ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Designed an internal Client Management System to ensure all E-Rate deadlines are met and processes are followed ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Administer training on database and Client Management System to department team and clients ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Collaboratively develop Continuous Improvement Teams (CITs), job descriptions, and training records ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Support personnel in work-related issues, evaluate personnel and write growth plans as needed ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Promote a positive work environment that fosters high staff morale (including collegiality and team building) and performance excellence ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Demonstrate skill in anticipating, managing, and resolving conflict ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Attend professional development workshops that will enhance my position and achieve personal growth ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Serve on Administrative team and various Quality Management System teams such as Category Planning Team and Performance Improvement Team


 * <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Strategic Account Manager, Education and Medical **
 * <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Time Warner Cable **
 * <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Waco, TX, 2004 - 2009 **

¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Responsible for fiber optic sales solutions to the medical industry and educational field ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Advised customers on E-Rate related processes and issues for educational customers ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Aligned E-Rate needs of customers with solutions and followed all procurement and competitive bidding processes ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Achieved top sales status two years in a row and awarded company trips to Bahamas and Cozumel ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Served as a team leader and provided feedback and support during group meetings and learning sessions

**<span style="font-family: 'Arial','sans-serif'; font-size: 21.3333px;">Professional Affiliations **

¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">State E-Rate Coordinator Alliance (SECA), 2009-present ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">E-Rate Management Professionals Association (E-mpa), 2011-present

**<span style="font-family: 'Arial','sans-serif'; font-size: 21.3333px;">References **

¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Sharon Henson, Associate Executive Director, Education Service Center Region 12, 2101 West Loop 340, Waco, TX 76712, 254-297-1212, shenson@esc12.net ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Dr. Jerry Maze, Executive Director, Education Service Center Region 12, 2101 West Loop 340, Waco, TX 76712, 254-297-1212, jmaze@esc12.net ¨ <span style="font-family: 'Arial','sans-serif'; font-size: 16px;">Dr. Leslie Bennett, Associate Executive Director, Education Service Center Region 12, 2101 West Loop 340, Waco, TX 76712, 254-297-1212, lbennett@esc12.net